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Siebel Systems and PTC Create Strategic Alliance to Leverage Enriched

Information Across Product Development, Sales and Service Combination of Siebel eBusiness Applications and PTC(R) Collaborative Product

Development Solutions to Deliver Competitive Advantage

SAN MATEO, Calif. and NEEDHAM, Mass., Jan. 14 /PRNewswire/ Siebel Systems, Inc. (Nasdaq: SEBL), the world's leading provider of eBusiness applications software and PTC (Nasdaq: PMTC), the product development company(TM), today announced that they have formed a strategic alliance to integrate Siebel eBusiness Applications with PTC Collaborative Product Development (CPD) solutions. As a result of this alliance, Siebel eBusiness Applications users will be able to view rich digital product data within PTC solutions, dramatically enhancing the customer experience, sales and marketing effectiveness, and service operations across all customer touch points.

(Photo: http://www.newscom.com/cgibin/prnh/20000821/NEM002LOGO )

"We are extremely pleased to be working with Siebel Systems," stated Anthony DiBona, Executive Vice President, Global Business Partner Group at PTC. "Together, sidebyside, we will transform the way our mutual customers develop, sell and service their products. Through this alliance, companies will now be able to pull customer preferences into PTC's product development process for better decisionmaking, product innovation, and improved timeto market."

Siebel Systems provides an integrated family of eBusiness applications software, enabling multichannel sales, marketing, and customer service systems to be deployed over the Web, call centers, field, reseller channels, retail, and dealer networks. PTC's CPD solutions, based on the company's Windchill(TM) technology, utilize the Internet to allow manufacturers and their customers, suppliers, and partners to manage the entire lifecycle of their products across product design, engineering, sourcing, manufacturing, production, service, and repair.

This alliance allows sales, marketing and service professionals using Siebel eBusiness Applications to access rich product data including product hierarchy and attributes as well as a variety of product centric documents including CAD files, manufacturing instructions, test procedures or even marketing literature residing in PTC solutions for a more robust product development process. Sales, marketing and service professionals will now have access to the critical information they need to handle service requests with greater efficiency and influence future product development. Connecting customer feedback and service data combined with digital product development data will help companies to greatly reduce timetomarket, which is critical in today's competitive environment.

"We are very pleased by the announcement of the Strategic Alliance between Siebel Systems and PTC," noted Mike Tilley, Chief Information Officer at British Telecom. "Siebel Systems and PTC form a critical cornerstone of our bestofbreed product strategy. The integration at the core of this partnership directly supports our shared vision that will synchronize critical product information and deliver an improved experience for our customers."

"This alliance addresses our mutual customers' desire to leverage rich product data, such as that derived using PTC solutions, in Siebel eBusiness Applications. As a result of this partnership, our joint customers will realize a greater competitive advantage as they tie product design to customer preferences ultimately improving their time to market," stated Dr. Steve Garnett, Vice President and General Manager of Alliances at Siebel Systems.

"The tools that this alliance is designed to create should bring real value to our clients," said Julie Nelson, Global Managing Partner for CRM in Accenture's Communications and High Tech market unit. "With the ability to provide rich content to customers and better customer feedback to engineering during the development process, our clients should be able to get closer to their customers and deliver more innovative solutions to them."

About PTC

PTC (Nasdaq: PMTC) develops, markets, and services software solutions that help manufacturers get superior products to market before their competitors. PTC is the world's largest software company with a total commitment to product development. The company services more than 33,000 customers worldwide. Further information on PTC is available at http://www.ptc.com. Further information on the PTC/Siebel alliance is available at http://www.ptc.com/partners/esp/siebel/index.htm.

About Siebel Systems

Siebel Systems, Inc. (Nasdaq: SEBL) is the world's leading provider of eBusiness applications software. Siebel Systems provides an integrated family of eBusiness applications software enabling multichannel sales, marketing and customer service systems to be deployed over the Web, call centers, field, reseller channels, retail and dealer networks. Siebel Systems' sales and service facilities are located in more than 37 countries. For more information, please visit Siebel Systems' Web site at www.siebel.com.

Except for the historical information contained herein, matters discussed in this news release may constitute forwardlooking statements that involve risks and uncertainties that could cause actual results to differ materially from those projected. These risks and uncertainties include the ability of PTC and Siebel Systems to successfully develop and integrate their technologies and systems in order to offer integrated solutions that meet evolving customer requirements and effectively coordinate and manage joint activities (including sales, marketing, development, technology integration, implementation and support) between themselves and other third party software providers and development consultants to deliver those solutions across a diversified and expanded user base together with such other risks and uncertainties as are detailed from time to time in reports filed by PTC with the Securities and Exchange Commission, including PTC's most recent reports on Form 10K and 10Q.

PTC and its logo, The Product Development Company, Product Development Means Business, Create Collaborate Control, Pro/ENGINEER, Windchill and all PTC product names and logos are trademarks or registered trademarks of Parametric Technology Corporation or its subsidiaries in the United States and in other countries.

Except for the historical information contained herein, this press release contains forwardlooking statements that involve risk or uncertainties. Future operating results of Siebel Systems may differ from the results discussed or forecasted in the forwardlooking statements due to factors that include, but are not limited to, risks associated with customer relations, such as the availability of Siebel Systems' products and services, customer implementation of products and services, relationships with customers, third party vendors and systems integrators, concentration of revenues in a relatively small number of customers, existence of errors or defects in products, ability to successfully manage growth, significant current and expected additional competition and the need to continue to expand product distribution and services offerings. Further information on potential factors that could affect the financial results of Siebel Systems are included in Siebel Systems' Annual Report on Form 10K, Quarterly Reports on Form 10Q and its other filings with the Securities and Exchange Commission, which are available at www.sec.gov. Siebel Systems assumes no obligation to update the information in this press release.

Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only.

Press Contacts for PTC

Maria Doyle

PTC

7813705508

madoyle@ptc.com

Press Contacts for Siebel Systems

Siebel Systems Public Relations

6502955455

corporatePR@siebel.com

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http://tbutton.prnewswire.com/prn/11690X44928506 SOURCE PTC

/CONTACT: Maria Doyle of PTC, +17813705508, madoyle@ptc.com; or Siebel Systems Public Relations, +16502955455, corporatePR@siebel.com/

/Photo: NewsCom: http://www.newscom.com/cgibin/prnh/20000821/NEM002LOGO

AP Archive: http://photoarchive.ap.org

PRN Photo Desk, 8887766555 or 2127822840/

/Web site: http://www.ptc.com/

(PMTC SEBL) CO: PTC; Siebel Systems, Inc. ST: California, Massachusetts IN: CPR STW SU: JVN

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